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EULA

Terms of Use

THESE TERMS AND CONDITIONS ("TERMS OF USE") STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF Fidelitytechs's WEBSITE AND Fidelitytechs's COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH Fidelitytechs. YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS, LIMITATIONS OF LIABILITY, PRIVACY, SETTLEMENT OF DISPUTES BY ARBITRATION INSTEAD OF IN COURT AND CLASS ACTION WAIVER. IF YOU ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR PLANS FROM US, INCLUDING ALL YOUR EXISTING PLANS. YOUR ACCEPTANCE OF THESE TERMS & CONDITIONS WILL BE IMPLIED BY THE USE OF THE Fidelitytechs SERVICE.

AGREEMENT

THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, ANY ADDITIONAL TERMS MENTIONED FOR YOUR PLAN ORDER AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND Fidelitytechs (THE "AGREEMENT"). The Plan Order will form the part of the "Agreement" only if the same has been acknowledged by Fidelitytechs in writing or by an e-mail. You must agree to the Terms and Conditions in order to be eligible to use the Fidelitytechs Portal (defined below), or obtain Services (defined below).

DEFINITIONS

Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions.

CONTENT

Software, Materials, Services and other related information are collectively referred to as "Content."

"YOU" OR "YOU"

"You" means you individually, any person, including any employer that you are acting on behalf of.

"Fidelitytechs"

Fidelitytechs means Fidelitytechs Inc. or Fidelitytechs Limited or Fidelitytechs Pte Ltd. and/or any of its affiliates, wherever applicable.

"Fidelitytechs CERTIFIED TECHNICIAN/(S)"

"Fidelitytechs Certified Technician means" technicians and specialists certified by Fidelitytechs to perform the Services under this Agreement.

"PLANS"

"Plans" or "Subscription/(s)" are tenured Subscription plans offered by Fidelitytechs that are active for a specified period and will include any incident based plans such as "Per Incident Plan" or the like.

"SERVICES" AND "Fidelitytechs PORTAL"

All references to "Services" refer to any Fidelitytechs service delivered under the plan that you enter into with Fidelitytechs through use of the Fidelitytechs Websites located at www.Fidelitytechs.net and/or www.Fidelitytechs.com (the "Fidelitytechs Portal") or by calling the Fidelitytechs phone number mentioned on the Fidelitytechs Website. These Terms of Use govern all plans available through the Fidelitytechs Websites, and any use of the Fidelitytechs Portal. In the event of any conflict these Terms of Use control any valid Plan Order form that you submit requesting Services ("Plan Order").

"MATERIALS"

"Materials" means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the Fidelitytechs Portal are the proprietary and copyrighted work of Fidelitytechs and/or its suppliers. The definition of "Materials" does not include the design or layout of the Fidelitytechs.net web site or any other Fidelitytechs owned, operated, licensed or controlled website.

"TRADEMARK"

Trademark Fidelitytechs may be used by Fidelitytechs Inc. or Fidelitytechs Limited or Fidelitytechs Pvt. Ltd. and/or any of its affiliates, wherever applicable.

"SOFTWARE"

"Software" means a computer program of any kind, whether owned by Fidelitytechs or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Software includes both Fidelitytechs Software and third party Software. Your use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply ("License Terms").